{"id":622,"date":"2021-02-25T20:34:25","date_gmt":"2021-02-25T19:34:25","guid":{"rendered":"http:\/\/www.cerpeg.fr\/bcpmcv\/?p=622"},"modified":"2021-02-25T21:02:11","modified_gmt":"2021-02-25T20:02:11","slug":"criteres-devaluation-3","status":"publish","type":"post","link":"https:\/\/www.cerpeg.fr\/bcpmcv\/criteres-devaluation-3\/","title":{"rendered":"Crit\u00e8res d&rsquo;\u00e9valuation"},"content":{"rendered":"\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul><li>Qualit\u00e9 du traitement des sollicitations clients<\/li><li>Pertinence du choix des sources d\u2019information, des donn\u00e9es recueillies et remont\u00e9es<\/li><li>Pertinence des actions propos\u00e9es<\/li><li>Coh\u00e9rence du choix des outils de fid\u00e9lisation de la client\u00e8le et\/ou de d\u00e9veloppement de la relation client avec le contexte<\/li><li>Qualit\u00e9 de la contribution \u00e0 l\u2019op\u00e9ration de fid\u00e9lisation de la client\u00e8le et\/ou de d\u00e9veloppement de la relation client<\/li><li>Opportunit\u00e9 de la proposition de ventes au rebond<\/li><li>Justesse de l\u2019enrichissement et de l\u2019actualisation du SIC<\/li><li>Pertinence de l\u2019analyse des r\u00e9sultats<\/li><li>Int\u00e9r\u00eat des propositions d\u2019am\u00e9lioration<\/li><li>Qualit\u00e9 de la communication orale et \u00e9crite<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Qualit\u00e9 du traitement des sollicitations clients Pertinence du choix des sources d\u2019information, des donn\u00e9es recueillies et remont\u00e9es Pertinence des actions propos\u00e9es Coh\u00e9rence du choix des outils de fid\u00e9lisation de la client\u00e8le et\/ou de d\u00e9veloppement de la relation client avec le contexte Qualit\u00e9 de la contribution \u00e0 l\u2019op\u00e9ration de fid\u00e9lisation de la client\u00e8le et\/ou de d\u00e9veloppement [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.cerpeg.fr\/bcpmcv\/wp-json\/wp\/v2\/posts\/622"}],"collection":[{"href":"https:\/\/www.cerpeg.fr\/bcpmcv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cerpeg.fr\/bcpmcv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cerpeg.fr\/bcpmcv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cerpeg.fr\/bcpmcv\/wp-json\/wp\/v2\/comments?post=622"}],"version-history":[{"count":1,"href":"https:\/\/www.cerpeg.fr\/bcpmcv\/wp-json\/wp\/v2\/posts\/622\/revisions"}],"predecessor-version":[{"id":623,"href":"https:\/\/www.cerpeg.fr\/bcpmcv\/wp-json\/wp\/v2\/posts\/622\/revisions\/623"}],"wp:attachment":[{"href":"https:\/\/www.cerpeg.fr\/bcpmcv\/wp-json\/wp\/v2\/media?parent=622"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cerpeg.fr\/bcpmcv\/wp-json\/wp\/v2\/categories?post=622"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cerpeg.fr\/bcpmcv\/wp-json\/wp\/v2\/tags?post=622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}